Certified Scrum Master Practice Test

In Scrum, who is ultimately responsible for Communication Management?

1. All team members

2. Scrum Master

3. Product Owner

4. Developers

The correct answer is: Product Owner

In Scrum, the ultimate responsibility for Communication Management rests with the Product Owner. This role is pivotal in ensuring that there is clear and effective communication regarding the vision, priorities, and goals for the Product Backlog. The Product Owner acts as a liaison between stakeholders and the Scrum Team, which involves communicating the needs and feedback from stakeholders to the Developers. Effective communication is crucial for understanding the requirements, making informed decisions, and aligning the team’s work with the broader objectives of the organization. While all team members, including the Scrum Master and Developers, have roles that involve communication within the Scrum framework, it is the Product Owner who holds the primary accountability for communicating with external parties and stakeholders concerning the product direction and what needs to be developed next. Thus, the Product Owner plays a critical role in ensuring that everyone has the right information at the right time to facilitate effective collaboration and decision-making.